We're a small, fast growing business, however we're not yet large enough to work fulltime for our business. Because of this, all our team members at BackyardGamez.com (Burdette Thomas Company LLC) still have fulltime day-jobs.
Although we try our best to answer our phone during the day, often times we cannot get to it. Because of this, we ask that our customers email us at CustomerService @ backyardGamez.com for the fastest response. In addition, you can email the owner, Adam VanBuskirk, direct using his personal email at burdetteVanbuskirk @ gmail.com. Both email addresses will yield a fast response.
Of course, if you prefer phone by all means give us a call. If we don't answer, please leave your name, phone number, brief message, and time of day we can return your call and we'll make sure we respond as fast as possible.
We've been in business since July 2011 and are an Accredited Member of the Ohio Better Business Bureau. We process all orders same day and ship within 2 business days, usually 1, so please order with confidence. You won't regret giving us your business!
Burdette Thomas Company LLC
3465 S Arlington Rd
Suite E # 191
Akron, OH 44312
Although we do have an address for billing and administrative purposes, we only sell our products online. We don't have a "brick and mortar" shop location. Selling only online allows us to keep our expenses down as we grow our business.
Toll Free 1 (800) 659-2167
CustomerService @ backyardGamez.com
Excellent Customer Service
We understand that you expect the absolute best service when giving someone your business. We work hard to deliver the highest quality products and ship them fast. Your business means a lot to us and we want you to come back often.
Fast & Free Shipping
All of our products ship either USPS First Class or Priority Mail (unless otherwise noted on the product's detail page). In addition, we process all orders within 2 business days and typically within 1 business day. Our shipping truly is free AND fast.
Our online store utilizes the power of the most well-known and respected payment processor, PayPal. PayPal continues to lead the industry in regards to processing online payments in a safe and secure manner. Buy with confidence knowing your information is safe.